Ordering Process

There is no greater honor for us then to see our customers accomplishing great things on our bikes & recommending us to fellow riders. We have created a unique ordering experience where we spend the time to ensure your questions are answered & your goals are achieved. Chumba bikes are designed to last a lifetime. It is really important to us that your bike fits properly & meets your riding goals so you can enjoy it for years to come.

 

Enjoy your new ride and share your photos with us by tagging @chumbausa join & other Chumba owners on the Facebook Chumba Owners Page!

What is a production ETA?

ETA’s are a frames estimated time of arrival out of production and headed into finishing. Finishing can take anywhere from 1 - 4 weeks depending on the type of finish. Once finishing is complete, we will ship your frame or assemble and ship your complete bike shortly thereafter. Generally, this final step happens within 1-7 days. Each frame is handmade to order by our passionate staff. Because each frame is handmade, production estimates can change from time to time. We give each bike our full attention with no corners cut to meet a deadline. Your order may ship earlier then estimated or longer than estimated. We make every effort to meet our ETA’s. Email anytime for the most up to date estimate on your new bike day!